Welcome to Northern Railway Logistics. These Terms and Conditions govern your use of our website and services, outline your rights and obligations, and provide important information about our liability. By accessing or using our website or services, you agree to be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
These Terms and Conditions were last updated on June 1, 2023.
By accessing or using the Services provided by Northern Railway Logistics (hereinafter referred to as "we," "us," "our," or "Northern Railway Logistics"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.
If you are using our Services on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use our Services.
In these Terms, the following definitions apply:
To use certain features of our Services, you may need to register for an Account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for safeguarding your password and for all activities that occur under your Account. You agree to notify us immediately if you suspect any unauthorized use of your Account.
You must be at least 18 years old to create an Account and use our Services. By creating an Account, you represent and warrant that you are at least 18 years old.
You may not create more than one Account without our express permission. We reserve the right to terminate any duplicate Accounts.
We reserve the right to suspend or terminate your Account at any time for any reason, including but not limited to violation of these Terms. You may also terminate your Account at any time by contacting our customer service.
Northern Railway Logistics provides transportation and logistics services across the United Kingdom, including but not limited to:
The specific services available may vary depending on your location, time of year, and other factors. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.
We strive to ensure that our Services are available at all times. However, we do not guarantee that our Services will be uninterrupted or error-free. We may experience delays, outages, or other problems inherent in the use of the internet and electronic communications, and we are not responsible for any such issues.
We are committed to providing high-quality services and will use reasonable efforts to ensure that our Services meet professional standards. However, the exact nature and quality of the Services may vary based on factors beyond our control, such as weather conditions, traffic, and other external circumstances.
You may place orders for our services through our website, mobile application, or by contacting our customer service. By placing an order, you make an offer to purchase the services described in your order.
All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason, including but not limited to service unavailability, errors in the description or price of the service, or errors in your order.
We will confirm acceptance of your order by sending you an order confirmation via email. The contract between you and us will only be formed when we send you this confirmation.
Once an order has been accepted, you may request modifications to your order, but we cannot guarantee that we will be able to accommodate such requests. Any changes to an accepted order may result in additional charges or delays.
For certain services, we may offer the option to set up recurring bookings. By setting up a recurring booking, you authorize us to charge your payment method for each recurring booking until you cancel. You may cancel a recurring booking by logging into your account or contacting our customer service, subject to our cancellation policies.
The prices for our services are as quoted on our website or as provided in a custom quote. All prices are in Pounds Sterling (£) and include VAT where applicable.
We reserve the right to change our prices at any time, but changes will not affect orders that have already been accepted unless due to obvious error.
We accept various payment methods as indicated on our website. By providing a payment method, you represent that you are authorized to use the payment method and you authorize us to charge your payment method for all services you order.
For one-time services, payment is typically required at the time of booking. For recurring services or business accounts, payment terms will be as specified in your service agreement.
If your payment is not received by the due date, we may charge late payment fees and/or suspend or terminate your access to our services. You will be responsible for all costs we incur in collecting any late payments, including reasonable attorneys' fees.
You are responsible for paying all taxes, duties, and other governmental charges associated with your purchase of our services, except for taxes based on our net income.
Cancellation policies vary depending on the type of service and the timing of the cancellation. Specific cancellation policies will be provided at the time of booking.
In general, cancellations made with sufficient notice may be eligible for a full or partial refund. Cancellations made with short notice may result in cancellation fees or no refund.
We reserve the right to cancel or reschedule services due to unforeseen circumstances, safety concerns, or factors beyond our control. In such cases, we will notify you as soon as possible and offer you the option of rescheduling or receiving a refund.
Refunds will be processed using the same payment method used for the original purchase, unless otherwise agreed. Refunds typically take 5-10 business days to process, depending on your payment provider.
If you fail to show up for a scheduled service without prior cancellation ("no-show"), you may be charged the full amount for the service, and no refund will be provided.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:
You specifically agree not to:
If you upload or share any content through our Services (such as reviews, feedback, or communications), you warrant that such content:
We reserve the right to remove any content that, in our judgment, violates these guidelines or is otherwise objectionable.
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Northern Railway Logistics, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as generally and ordinarily permitted through the Services according to these Terms.
The Northern Railway Logistics name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Northern Railway Logistics or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
If you provide any content to us (such as reviews, feedback, or suggestions), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or control all rights in and to such content and have the right to grant the license above.
To the fullest extent permitted by applicable law, Northern Railway Logistics and its officers, directors, employees, agents, subsidiaries, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been informed of the possibility of such damage.
In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of the Services exceed the greater of (a) the amount paid by you to us during the six (6) month period prior to such claim, or (b) £100.
The limitations of damages set forth above are fundamental elements of the basis of the bargain between us and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
Nothing in these Terms shall limit or exclude our liability for:
You agree to defend, indemnify, and hold harmless Northern Railway Logistics, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.
Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law, Northern Railway Logistics expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Northern Railway Logistics makes no warranty that:
Any material downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
These Terms shall remain in full force and effect while you use the Services.
You may terminate these Terms at any time by ceasing to use our Services and closing your Account, if applicable.
Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms, or of any applicable law or regulation.
We may terminate or suspend your Account or access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. If your Account is terminated for any reason, you will no longer have access to your Account or any content or information associated with your Account.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Services.
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes relating to these Terms and your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede any prior agreements we might have had between us regarding the Services.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given by posting to the Services and/or through other electronic communication. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control, including acts of God, fire, flood, storm, earthquake, epidemic, pandemic, terrorist attack, war, civil unrest, industrial dispute, or failure of telecommunications services.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
If you have any questions about these Terms and Conditions, please contact us:
Northern Railway Logistics
Flat 77u Nathan Station
New Edenville, TS23 1AD
United Kingdom
Email: legal@northerailway.co.uk
Phone: +44 005 551 4396